Petrol chain saw recall
In voluntary cooperation with the bfu - Swiss Council for Accident Prevention, Gonser International Trading GmbH is recalling the petrol chainsaw "Chain-Saw 5664-0421". There is a risk of injury.
The affected chainsaws should no longer be used. Affected customers will be refunded the purchase price in the form of a voucher.
What is the danger posed by the affected products?
Product tests have shown that there is a risk that the rear handle of the petrol chainsaw sold may break under high loads. The front hand guard can also break under the influence of force at low temperatures. As a result of these defects, there is a risk that the user may lose control of the chainsaw during operation, which could result in a serious injury. Violation could be connected.
Which products are affected?
Affected is the gasoline chainsaw "Chain-Saw 5664-0421" with Gonser article ID 1829, which the company sells via the Online store has expelled.
What should affected consumers do?
As there is a major safety risk, the affected chainsaws must be taken out of service immediately. Affected customers are requested to contact Gonser International Trading GmbH by email at info@gonser.ch to obtain a return slip with which the chainsaw can be returned.
Text: Federal Consumer Affairs Bureau