Firefighting software failed in the canton of Valais
Playing with fire: The firefighting software "VS-Fire" in the canton of Valais has already failed twice within a short period of time. Now the canton is thinking about changing the software.
In Valais, the fire department software seems to be acting up, as "Inside-IT" reports with reference to the Valais Messenger. writes. The software "VS-Fire" failed twice in a row shortly. However, it is primarily used for personnel scheduling, reporting and recording material inventories. Without access to "VS-Fire," however, it is like not being able to use an e-mail program, he said. A number of other problems could arise for the corps, however, such as when they quickly call on necessary material and more forces during an operation, according to the newspaper report. In such a case, the corps might have to call off additional bases to quickly get the resources they need. But when every minute counts, this is not an ideal scenario.
Patrick Steffen, president of the Upper Valais Fire Brigade Association, confirmed to the newspaper that it is true that the fire department software cannot be accessed at the moment. However, the alerting solution is separate from the administrative software. Apparently, the solution of the company Alpha Informatique has faltered for some time. Already in the fall, there was a failure, writes the "Bote". They are currently working on getting the solution up and running again. However, it is not known when this will be the case. Currently, the canton is looking for new software to replace "VS-Fire".
Source: Inside IT, Valais Messenger