{"id":23760,"date":"2024-11-26T09:55:40","date_gmt":"2024-11-26T08:55:40","guid":{"rendered":"https:\/\/news.save.ch\/?p=23760"},"modified":"2024-11-26T09:56:04","modified_gmt":"2024-11-26T08:56:04","slug":"paketdiebstaehle-haben-hochsaison","status":null,"type":"post","link":"https:\/\/news.save.ch\/fr\/paketdiebstaehle-haben-hochsaison\/","title":{"rendered":"Les vols de colis sont en pleine saison"},"content":{"rendered":"
\"\"<\/a>
Photo : HayDmitriy<\/figcaption><\/figure>\n

\"Colis livr\u00e9\" s'affiche sur le smartphone, puis le regard d\u00e9sabus\u00e9 dans la bo\u00eete aux lettres : il n'y a pas de colis. C'est ce qui arrive r\u00e9guli\u00e8rement et de plus en plus souvent, comme le montrent les statistiques d'AXA. \"En 2023, nous avons enregistr\u00e9 trois fois plus de vols de colis qu'en 2019\", explique Stefan M\u00fcller, responsable des assurances dommages chez AXA. Il ajoute qu'une grande partie de ces d\u00e9lits sont signal\u00e9s \u00e0 AXA en novembre et d\u00e9cembre, en raison des jours de rabais et des achats de No\u00ebl. En revanche, le montant moyen des dommages est rest\u00e9 stable au fil des ans. AXA paie en moyenne environ 300 francs par cas.<\/p>\n

Nouvelle hausse pr\u00e9visible<\/strong>
\nLes statistiques de sinistres d'AXA ont montr\u00e9 d'une part une nette augmentation des colis d\u00e9rob\u00e9s en 2020, \u00e0 savoir de 30 pour cent. En raison de la pand\u00e9mie, les achats avaient alors \u00e9t\u00e9 transf\u00e9r\u00e9s sur Internet. D'autre part, les d\u00e9lits ont encore nettement augment\u00e9 en 2022 et 2023, d'environ 50 pour cent dans les deux cas. Pour l'ann\u00e9e 2024, une augmentation d'environ 20 pour cent par rapport \u00e0 l'ann\u00e9e pr\u00e9c\u00e9dente se dessine. \"Depuis la fin de la pand\u00e9mie et le retour de la mobilit\u00e9, nous constatons une augmentation g\u00e9n\u00e9rale des vols\", explique Stefan M\u00fcller. \"De plus, il est devenu courant de faire des achats sur Internet. Par cons\u00e9quent, de nombreux paquets sont en circulation\", ajoute l'expert. Compar\u00e9 aux autres dommages dus au vol, le nombre de paquets vol\u00e9s est toutefois faible. Ils ne repr\u00e9sentent qu'environ deux pour cent des vols assur\u00e9s par AXA.<\/p>\n

Qui est responsable et quand<\/strong>
\nSi l'on en est victime, il faut porter plainte aupr\u00e8s de la police avant de pouvoir d\u00e9clarer le vol \u00e0 l'assurance. Il est important de savoir que l'assurance m\u00e9nage couvre les cas o\u00f9 il est prouv\u00e9 qu'un colis a \u00e9t\u00e9 vol\u00e9 apr\u00e8s avoir \u00e9t\u00e9 livr\u00e9. Les colis qui n'ont pas \u00e9t\u00e9 livr\u00e9s ne sont pas couverts par l'assurance. \"Dans ce cas, nous conseillons \u00e0 nos clients d'intervenir aupr\u00e8s du livreur ou du transporteur\", explique Stefan M\u00fcller.<\/p>\n

Lorsqu'un colis n'est pas livr\u00e9 correctement, il convient de v\u00e9rifier si la responsabilit\u00e9 de l'entreprise de transport est engag\u00e9e. Mais quand une livraison n'est-elle pas correcte ? C'est ce que pr\u00e9voient les conditions contractuelles de livraison. La Poste suisse pr\u00e9voit que l'exp\u00e9diteur peut d\u00e9poser un colis sur place s'il est trop grand pour \u00eatre d\u00e9pos\u00e9 dans la bo\u00eete \u00e0 lait et si personne n'est pr\u00e9sent pour le r\u00e9ceptionner personnellement. Ceci n'est toutefois possible que si l'endroit est prot\u00e9g\u00e9 des intemp\u00e9ries et s\u00fbr ou si cela a \u00e9t\u00e9 convenu avec l'exp\u00e9diteur ou le destinataire. Dans le cas contraire, le transporteur doit \u00e9tablir un bon d'enl\u00e8vement et reprendre le colis.<\/p>\n

Conseils pour une livraison s\u00fbre<\/strong>
\nQu'elle soit assur\u00e9e ou non, la perte de la marchandise command\u00e9e est de toute fa\u00e7on f\u00e2cheuse. Il vaut donc la peine de prendre des mesures de pr\u00e9caution. \"Heureusement, la Poste ou d'autres services de livraison proposent d\u00e9sormais des solutions adapt\u00e9es. De plus, il semble que les gens soient de plus en plus conscients de la n\u00e9cessit\u00e9 d'un processus de livraison s\u00fbr\", explique Stefan M\u00fcller. Il recommande, dans la mesure du possible, de r\u00e9ceptionner directement le colis. Pour que cela soit possible, on peut choisir \u00e0 l'avance le jour de livraison en cons\u00e9quence. Si l'on ne trouve pas de jour appropri\u00e9, on peut \u00e0 la place indiquer une adresse de livraison alternative, par exemple celle d'un voisin ou d'un membre de la famille, ou aller chercher le colis dans un point de ramassage.<\/p>\n

Source : AXA<\/em><\/p>","protected":false},"excerpt":{"rendered":"

\u00abPaket zugestellt\u00bb erscheint auf dem Smartphone, dann der ern\u00fcchternde Blick in den Briefkasten: kein P\u00e4ckli da. So passiert dies immer wieder und immer h\u00e4ufiger, wie die Statistik der AXA zeigt. \u00abWir verzeichneten im Jahr 2023 dreimal mehr Paketdiebst\u00e4hle als noch 2019\u00bb, sagt Stefan M\u00fcller, Leiter Schaden Sachversicherungen bei der AXA. Ein Grossteil dieser Delikte w\u00fcrden […]<\/p>\n","protected":false},"author":31,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pgc_sgb_lightbox_settings":"","footnotes":""},"categories":[1],"tags":[347,6544],"class_list":["post-23760","post","type-post","status-publish","format-standard","hentry","category-allgemein","tag-diebstahl","tag-pakete"],"acf":[],"hkrextid":null,"publication":null,"issue":null,"workflow":null,"startPage":null,"spitzmarke":null,"_posts_by_tag_page_fields":null,"_at_widget":null,"_yoast_wpseo_primary_category":"","_yoast_wpseo_focuskw_text_input":null,"_yoast_wpseo_opengraph-image":null,"_yoast_wpseo_opengraph-description":null,"_yoast_wpseo_opengraph-title":null,"enclosure":null,"_yoast_wpseo_twitter-title":null,"_yoast_wpseo_twitter-description":null,"_yoast_wpseo_twitter-image":null,"_wp_old_slug":null,"_yoast_wpseo_title":null,"_yoast_wpseo_canonical":null,"yoast_head":"\nPaketdiebst\u00e4hle haben Hochsaison - Save<\/title>\n<meta name=\"description\" content=\"Immer h\u00e4ufiger kommen Pakete nicht an: Zahlen der AXA zeigen eine Verdreifachung der Paketdiebst\u00e4hle zwischen 2019 und 2023.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.save.ch\/fr\/paketdiebstaehle-haben-hochsaison\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Paketdiebst\u00e4hle haben Hochsaison - Save\" \/>\n<meta property=\"og:description\" content=\"Immer h\u00e4ufiger kommen Pakete nicht an: Zahlen der AXA zeigen eine Verdreifachung der Paketdiebst\u00e4hle zwischen 2019 und 2023.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.save.ch\/fr\/paketdiebstaehle-haben-hochsaison\/\" \/>\n<meta property=\"og:site_name\" content=\"Save\" \/>\n<meta property=\"article:published_time\" content=\"2024-11-26T08:55:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-26T08:56:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.save.ch\/wp-content\/uploads\/2024\/11\/Depositphotos_391945114_S.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"stefanie Zeng\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"stefanie Zeng\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/news.save.ch\\\/paketdiebstaehle-haben-hochsaison\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/news.save.ch\\\/paketdiebstaehle-haben-hochsaison\\\/\"},\"author\":{\"name\":\"stefanie Zeng\",\"@id\":\"https:\\\/\\\/news.save.ch\\\/de\\\/#\\\/schema\\\/person\\\/10917387362b3961e882740f6cf6f2a2\"},\"headline\":\"Paketdiebst\u00e4hle haben Hochsaison\",\"datePublished\":\"2024-11-26T08:55:40+00:00\",\"dateModified\":\"2024-11-26T08:56:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/news.save.ch\\\/paketdiebstaehle-haben-hochsaison\\\/\"},\"wordCount\":535,\"publisher\":{\"@id\":\"https:\\\/\\\/news.save.ch\\\/de\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/news.save.ch\\\/paketdiebstaehle-haben-hochsaison\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/news.save.ch\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/Depositphotos_391945114_S.jpg\",\"keywords\":[\"Diebstahl\",\"Pakete\"],\"articleSection\":[\"ALLGEMEIN\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/news.save.ch\\\/paketdiebstaehle-haben-hochsaison\\\/\",\"url\":\"https:\\\/\\\/news.save.ch\\\/paketdiebstaehle-haben-hochsaison\\\/\",\"name\":\"Paketdiebst\u00e4hle haben Hochsaison - 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